Refund policy
Return & Refund
1. PRICE AND PAYMENT
1.1 The price for the products you order will be the price listed on our website at the time of your purchase.
1.2 We only accept payments in Pound Sterling. Occasionally, we may display prices in other currencies on our website for illustrative purposes only. If you make a purchase using a payment card for a foreign currency-denominated account, the conversion rate will be determined by the payment scheme at the time of the transaction.
1.3 Delivery costs are not included in the product prices unless otherwise stated on our website.
1.4 Payments must be made by credit or debit card. Please refer to our website for a list of accepted payment cards and methods. By submitting your credit or debit card information, you confirm that the use of the card is authorized and that all information provided is accurate. You also authorize us to charge your card for all amounts payable for the products you order.
2. YOUR RIGHT TO CANCEL
2.1 Our return policy lasts 14 days for rolled artwork and returns are not accepted for framed or stretched artwork. If 14 days have passed since your purchase, we are unable to offer you a refund or exchange.
2.2 To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
2.3 To initiate a return, you must provide proof of purchase.
2.4 Once we have received and inspected your return, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund.
2.5 If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
2.6 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We strongly recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
3. CANCELLATION BY US
3.1 We reserve the right to cancel any order, or any part of an order, for any reason, including but not limited to:
3.2 In the event of a cancellation, we will notify you by email and refund any payments made for that order or that part of the order.
3.2 We make every effort to ensure that prices listed on our website are accurate. However, if we discover that a product you have ordered was listed at an incorrect price, we will inform you of the correct price as soon as possible. You will have the option of reconfirming your order at the correct price or canceling it. If you choose to cancel your order, we will refund any payments made.
3.3 We will not be liable for any additional compensation if your order is cancelled for any reason.
3.4 We reserve the right to terminate or suspend your use of and registration on this website at any time if you breach any of these terms and conditions or engage in inappropriate or unlawful behavior, without any liability or further obligation to you or any other party.
3.5 We reserve the right to modify, suspend or discontinue this website, the service or any products, or any part thereof, at any time, with or without notice to you. We will not be liable to you or any third party for any such modification, suspension or discontinuation.
3.6 You agree to indemnify us and hold us harmless from any and all third-party claims, damages, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of this website, the Service or any Products, or your violation of these terms and conditions.